Just Health respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. Providing us with personal information is completely optional. However, in some cases it may not be possible for us to provide the service in question without receiving specific information from you. Just-Health will use the information received to provide Just-Health services and to improve the content of this site. Just-Health may also use the information to compile and study statistical results and produce summary reports. Such reports may be shared with Just-Health’s affiliates, but the reports will not disclose any personal information. Except from that stated before, Just-Health will not disclose any of your personal information without your express permission. Any information collected by Just-Health will be treated with the utmost confidentially.

Purpose of this privacy notice

This privacy notice aims to give you information on how Just Health collects and processes your personal data through your use of this website, including any data you may provide through this website when you purchase a service.

Who we are

Just Health is the controller and responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy notice).

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Contact details

Name or title of data privacy manager: Y Jaleel

Address: Just Health 156 Colne Road Burnley BB10 1DT

Tel: 01282 936900

Email: info@justhealth.co.uk

What personal data do we collect and why

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Full medical records obtained from your GP surgery and associated medical information. Including but not limited to Your General Practice Details, Name of GP, Name of surgery, Surgery address, Surgery telephone number, Surgery email, Firearms Officer, Their name, Office address, Office telephone number, Office email, Your medical records, Your full set of medical records, Any specialist letters, Copies of the old record cards, once known at ‘Lloyd George’ cards, We do not keep or hold your records for Private Driver Medical services, Private Medical records.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses. Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Financial Data includes bank account and payment card details. Transaction Data includes details about payments to and from you and other details of services you have purchased from us.

    Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

How we use the information we collect

We will only use your personal data when the law allows us to in the following circumstances: Where we have a legitimate interest to respond to your enquiry, Where we need to perform the contract we are about to enter / have entered into with you, Where we need to comply with any legal or statutory obligations, Where we have your consent to send you marketing information.

Who we share your data with

Your medical records will be reviewed by qualified medical reviewers who are obliged to maintain the confidentiality of your records as part of the requirements of GMC registration. For Firearm Medicals the consent form and medical report will be sent to the Police who’s processing your application. We may share relevant information as part of our Statuary requirement with your GP such as Advising your GP to add a Marker on your Medical records for Holding a Firearms License, a Discharge letter for using our services (Good Medical Practice), We do not share your data with anyone else. We would take your consent for sharing such data in line with Good Medical Practice and GMC Confidentiality Guidelines.

How long we retain your data for

We will retain your records until you inform us that your application has been completed or for six months, whichever event occurs first. Electronic records will be deleted. We will retain your Application and Consent Form. The consent form and medical report will be sent to the Police, please contact your Firearms Officer for further information on how long they will retain your records for. For Private Medical Services, We hold your records for 40 years

What rights you have over your data

If you have contacted us by any means, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitors to our website

Our website uses a third party service, Google Analytics, to collect data and statistics about website usage and behaviours such as what pages are visited. This information is processed in a way which does not identify anyone and we do not make any attempt to find out the identities of those visiting our website.

Access to your information

Under the General Data Protection Regulations (GDPR), you have the following rights:

  • Right to access the personal data we hold about you
  • Right to rectification if any personal data we hold about you is incorrect or incomplete
  • Right to erasure if you’d like us to delete any personal data we hold about you
  • Right to restrict the processing of your personal data in certain circumstances
  • Right to data portability to have your data transmitted to another controller
  • Right to object to the processing of your data in certain circumstances

If you wish to exercise any of these rights, or make a subject access request please contact us by emailing Info@justhealth.co.uk

Third party links

This Privacy Policy only applies to this website. This website may include links to third party websites, plugins and applications. We do not control these third party websites and are not responsible for their privacy statements and how they use your data.


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Internet browsers typically accept cookies by default, but it is possible to set a browser to reject cookies.


These cookies are used to collect information about how you use our website. The information collected includes number of visitors, pages visited and time spent on the website. The information is collected by Google Analytics in aggregated and anonymous form, and we use the data to help us make improvements to the website. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. Click here for more information about Google Analytics and your privacy.

Disabling cookies

You can manage your cookie settings by clicking the icon in the bottom right hand corner of the screen. You can also prevent the use of cookies by adjusting your browser settings.

Please be aware that some cookies are necessary for the website to function properly. If you disable these cookies in your browser, parts of the website may not work correctly. For more information about cookies, visit https://www.allaboutcookies.org/

How to contact us

If you have any questions about this Privacy & Cookie Policy or any part of our service, please contact us by emailing info@justhealth.co.uk

Changes to our Privacy Policy

We may from time to time make changes to this Privacy Policy. If we make changes, the updated Privacy Policy will be posted on this website and the revised Privacy Policy will take effect once posted. Your continued use of this website after the posting will signify your agreement to the new terms.